Independent Technology Oversight

Why This Matters

Most businesses start with smart people making good decisions on their own. But as you grow, those individual decisions start to conflict. One team picks one approach, another team picks something different. Vendors recommend what suits them. Before long, your technology is a patchwork of disconnected choices — expensive to maintain and hard to change.

This isn't about adding bureaucracy. It's about giving your business a clear, structured way to make technology decisions — so the right people are involved, the reasoning is documented, and every choice is checked against what's actually best for your organisation.

What We Put in Place

We establish a Technology Review Board — a regular process where major technology decisions are reviewed before they're committed to. Think of it as a quality checkpoint for the decisions that shape your business.

Decision Checkpoints: Every significant technology decision — which cloud platform to use, how systems connect, which vendor to go with — goes through a structured review. This catches problems early, before they become expensive to fix.

Clear Standards: We define a set of principles that reflect what matters to your business: keeping costs under control, staying secure, being able to change vendors if needed, keeping things simple. These become the yardstick against which every decision is measured.

Regular Review Meetings: Monthly sessions where technology leads present their plans, get constructive challenge, and the organisation learns collectively. This creates a culture where good decisions are visible and valued.

Clear Definition of "Done": We set standards for what "complete" actually means — not just "the system is running", but security has been checked, costs are documented, the team knows how to support it, and the reasoning behind decisions is recorded.

Independent Oversight: As your independent adviser, I sit outside the vendor relationships and project pressures, focused solely on whether technology decisions serve your business long-term. That means flagging when a vendor's recommendation creates unnecessary cost or complexity, even if it's the easier option in the short term.

How It Works

We typically start with a design phase (4-6 weeks) where we map how decisions are currently being made, identify where things fall through the gaps, and design a review process that fits your organisation — not a one-size-fits-all template.

Then we move into ongoing support — typically monthly — where you get structured visibility into technology decisions, vendor proposals get independent review, and your standards are consistently applied.

The result: faster decisions because the process is clear, better decisions because the standards are documented, and much less risk of discovering a costly mistake after the money is spent.

Tailored to Your Business

Your review process will look different from another organisation's. A 60-person company needs a different approach than a 500-person enterprise. We design the right level of structure for your size, complexity, and culture — enough to add real value, not so much that it slows you down.

This is an ongoing service because technology decisions never stop — new vendors appear, priorities shift, and your business changes. The oversight needs to evolve with you.